rummy star
rummy star
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This app is available for your device
rummy star
This app is available for your device
Contact
+91 8287926560
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy star?
To log in, open the app and enter your registered mobile number to receive an OTP (one-time password). Verify the OTP to securely access your account. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you don't receive the OTP after the allotted time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate the account transfer. This will enable you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features and functionality. Once installed, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the rummy star?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities and not the bonus collected. This means users can only withdraw their actual winnings, not any bonus amounts received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI, and bank information. This will ensure a smooth and secure verification process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring users to wait up to 24 hours for completion. This delay can occur due to issues with payment verification or other technical issues.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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